At Atwa, your satisfaction is our priority. That’s why we offer a flexible exchange policy:

✅ Products can be exchanged within 7 days of receiving your order.

✅ Items are eligible for exchange only if:

The product is damaged or defective.

You received the wrong size or item.

❌ Refunds are not available unless the item is out of stock or unavailable.

❌ Items that have been used or washed cannot be exchanged.

🧾 Please keep the product in its original packaging and include proof of purchase.

🚚 Shipping costs for exchanges are the customer’s responsibility unless the mistake is on our side.

For exchange requests or inquiries:
📞 WhatsApp: 01090894143